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Question

suspend account for few months

  • September 30, 2025
  • 3 replies
  • 66 views
F
New Contributor

Is it possible to suspend my account for a few months as I use it to power the wifi router in my caravan. Won’t be using it again until April 2026. Would save cancelling and reapplying next year.

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • October 1, 2025

    Hi there ​@Filwill, unfortunately, we don’t offer contract freezes. The only options would be to leave the contract running, and charges will continue whether used or not, or cancel the contract early, but pay the termination fee for leaving early.

     

    Sorry about that.

     

    Thanks,

    Tyler

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    F
    New Contributor
    • Filwill
    • Author
    • New Contributor
    • October 13, 2025

    In that case is there a max roll up amount of data that will be added to my account before I use it again in April 2026?

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • October 13, 2025

    Hi ​@Filwill,

    You can only rollover one months worth of data allowance.

    The link below will provide further information.

     

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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