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Question

Switch and bill?

1 reply
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Hi I've just signed up for a 12month sim only offer through quidco. At no point in process did it ask for my pack. Do u still get to choose when the switch is to take place if so how or do I have to wait for sim to arrive first? Also when will 1st payment be taken?

iD Mobile Employee

Hi @Douve87,

I am so sorry to hear of the issues that you are facing.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks.

Gemma M

The iD Mobile Social Media Team

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