Community Member

Question

talk to a real person i need to talk about my account

6 replies
80 views

I need to talk to a real person

iD Mobile Employee

Hi @Wardy90,

We'd be happy to help.

Could you let us know a little more about the account issue you're having?

As this is a public forum, please don't share any personal information such as your mobile number, address, date of birth or bank details.

Once we know what you need help with, we'll do our best to point you in the right direction.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

I need to speak as email and calls cant be done

real person as yesterday they promises me mort my number and noting happened and the QR code never app read

New Contributor

I need to real person as yesterday they promises me mort my number and noting happened and the QR code never app read

New Contributor

I really cant log in and I dont have a number as you did port me over

New Contributor

I never seen my sim or QR code as yet

iD Mobile Employee

Hi @sachbir,

I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.