Hi ​@Richi1234 Thank you for informing us of this can you please join us for a private chat via the following link https://community.idmobile.co.uk/inbox/overview or join us via Live Chat, Facebook or Instagram, or email us at socialqueries@idmobile.co.uk. To have a payment arrangement set up on your account. 

Hiya my name is Nord graham I get paided on the 30th of April 2026 to pay my phone bill the monthly stayed the same now I’m just letting you know due to I don’t want to be cut off. Thank you for reading my message.

Hi ​@Ajay2310,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Regards,

Gemma M

The iD Mobile Social Media Team