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Talk to advisor regarding my acc

  • November 3, 2025
  • 3 replies
  • 45 views
R
New Contributor

Hello I'm struggling to pay bills this month. I'll sort everything by 24th November.  I'm sorry for delay 

    3 replies

    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • November 3, 2025

    Hi ​@Richi1234 Thank you for informing us of this can you please join us for a private chat via the following link https://community.idmobile.co.uk/inbox/overview or join us via Live Chat, Facebook or Instagram, or email us at socialqueries@idmobile.co.uk. To have a payment arrangement set up on your account. 

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    A
    New Contributor
    • Ajay2310
    • New Contributor
    • April 27, 2026

    Hiya my name is Nord graham I get paided on the 30th of April 2026 to pay my phone bill the monthly stayed the same now I’m just letting you know due to I don’t want to be cut off. Thank you for reading my message.

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+10
    • Gemma M
    • iD Mobile Employee
    • April 27, 2026

    Hi ​@Ajay2310,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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