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Question

Termination Fee After Expired Contract

  • May 18, 2026
  • 1 reply
  • 4 views
R
Community Member

Hi there,

My contract expired on 17/05/26. I have just requested my PAC and have been told that there will still be an estimated final bill (amounting to the monthly cost of my contract).

 

Why is this the case when my contract has now expired? Is this a mistake?

 

Thanks,

Rory

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 18, 2026

Hi ​@RoryDec,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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