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Question

Texts from ID Mobile

  • April 2, 2026
  • 1 reply
  • 4 views
Sharon Hope
Community Member

I have had 14 texts from ID Mobile advising me

i set up my direct debit since setting it up two months ago. When does this stop? 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 2, 2026

    Hi ​@Sharon Hope 

     

    Thank you for getting in touch with us.

    The texts you’re receiving are likely automated reminders about your direct debit. Once your direct debit is successfully set up and payments are being collected on time, these messages should stop automatically.

     

    Please send us a private message so that we can check your account to confirm your direct debit is active and everything is set up correctly, so you won't keep receiving these reminders.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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