Community Member

The app will not allow me to make a payment

I have tried to pay my bill and I am getting constant error messages

iD Mobile Employee

Hi @Mrgavincameron,

I’m sorry to hear that the app isn’t allowing you to make your payment.

You can make a payment using our automated payment line instead. Please call: 0333 003 0001

Follow the automated prompts and enter your iD Mobile number when requested to make the payment.

Regards,

Gemma M
The iD Mobile Social Media Team

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