Community Member

the bill payment has raised more

I have upgraded £15 monthly SIM to £39 phone and SIM, but you are going to charge me £45 per month.

I can't understand how does it work

iD Mobile Employee

Hi @Vahid Nourzad

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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