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top up

  • June 8, 2026
  • 1 reply
  • 6 views
C
Community Member

I spoke to customer service yesterday as it won't let me renew my plan, I have credit. He added the 20 unlimited plan as good will its not on there and still have issues

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 9, 2026

Hi ​@Coxford1202,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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