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Question

turkey add on didnt work

  • April 20, 2026
  • 1 reply
  • 7 views

jeowen333
Active Contributor

my turkey add-on did not work I tried everything. Please can you arrange a refund thank you. 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • April 21, 2026

Hi ​@jeowen333

 

Thank you for getting in touch. We’re sorry to hear that your roaming add on did not work while in Turkey. 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

-Anneline