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Question

unable to pay my bill this month

  • May 18, 2026
  • 3 replies
  • 16 views

I am unable to pay my bill this month. 

3 replies

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • May 18, 2026

Hi ​@Grahamplews,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai


  • New Contributor
  • August 3, 2026

What to do if you can’t pay this month and have been disconnected?


Tashnieka D
iD Mobile Employee
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  • iD Mobile Employee
  • August 3, 2026

Hi ​@socraties100,

 

If you’re having trouble paying this month and your service has been disconnected, please get in touch with our live chat team as soon as possible, and they’ll be able to help you further: https://www.idmobile.co.uk/live-chat.

 

Kind regards,

Tashnieka
The iD Mobile Team