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unclear billing information

  • December 22, 2025
  • 1 reply
  • 42 views
D
Community Member

The sim only deal i bought was for 108GB at £9. Now I've got the sim the app tells me I'm getting 100GB at £10. Shouldn't id stick to the advertised details? What can I do about it?

Best answer by andewhite

Best to contact iD Customer Service to discuss and rectify matters relating to your iD account, ​@Doc25.

Use the iD online LIve Chat service.

🍀

    1 reply

    andewhite
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Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • December 23, 2025

    Best to contact iD Customer Service to discuss and rectify matters relating to your iD account, ​@Doc25.

    Use the iD online LIve Chat service.

    🍀

    Forum member (non-iD).

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