Community Member

Question

Understan

1 reply
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Hey, i recently upgraded my phone from iPhone SE (2nd Gen) to an iPhone 18 Pro. i got a message from my bank saying that it’s going to take £40 out my acc and i don’t have the money. i’m also very confused as my bill date isn’t until the 19th Nov. pls help me understand why i’m being charged

iD Mobile Employee

Hi @tkolr,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Owethu