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Community Member
August 6, 2026
Question

understanding my bill

  • August 6, 2026
  • 1 reply
  • 6 views

Hello 

please can you explain why my bill was higher. I was under the impression data roaming was included. 
Thank you

Alison

    1 reply

    iD Mobile Employee
    August 6, 2026

    Hi ​@Alitaylor 

     

    Thank you for getting in touch with us. 

     

    I am so sorry that your bill is higher please send us a private message via our socials (Facebook or Instagram) so that we can look into this for you.

     

    Thank you,

     

    Zandile 

    The iD Mobile Team 

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