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Question

understanding my bill

  • August 6, 2026
  • 1 reply
  • 1 view

Hello 

please can you explain why my bill was higher. I was under the impression data roaming was included. 
Thank you

Alison

1 reply

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  • iD Mobile Employee
  • August 6, 2026

Hi ​@Alitaylor 

 

Thank you for getting in touch with us. 

 

I am so sorry that your bill is higher please send us a private message via our socials (Facebook or Instagram) so that we can look into this for you.

 

Thank you,

 

Zandile 

The iD Mobile Team