Skip to main content
Community Member
Alitaylor
Community Member
August 6, 2026
Question

understanding my bill

Hello 

please can you explain why my bill was higher. I was under the impression data roaming was included. 
Thank you

Alison

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 6, 2026

    Hi ​@Alitaylor 

     

    Thank you for getting in touch with us. 

     

    I am so sorry that your bill is higher please send us a private message via our socials (Facebook or Instagram) so that we can look into this for you.

     

    Thank you,

     

    Zandile 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement