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Community Member
Clancey
Community Member
May 12, 2026
Question

unexpected change in bill

Why am I suddenly paying more again. 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    May 13, 2026

    Hi ​@Clancey 

     

    Thank you for getting in touch with us.

     

    I am sorry for any confusion regarding the increase in your bill. Please send us a private message so that we can look into this for you via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile m

    The iD Mobile Team

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