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Community Member
Chad aggett
Community Member
June 8, 2026

unexpected charge

I have just arrived in Greece where my plan is allowed the same as UK, and I have already been charged £16 for something?? I do not agree with that in the slightest 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 9, 2026

Hi ​@Chad aggett.
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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