Skip to main content
Solved

Unexpected 'rest of world' charge

L
Community Member

I've been charged £8.33 for a 'rest of world' roaming charge while on the ferry from Dunkirk to Dover. Unless the ship was briefly transported to the Bermuda Triangle, this seems incorrect. Could I get refunded for this?

Best answer by andewhite

Unfortunately @Lotteeah, sounds like your mobile phone connected to the ferry’s onboard satellite based mobile network, which seems very expensive. 

 

View original

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12138 replies
  • Answer
  • June 28, 2024

Unfortunately @Lotteeah, sounds like your mobile phone connected to the ferry’s onboard satellite based mobile network, which seems very expensive. 

 

Forum member (non-iD).
Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • Tom
  • iD Mobile Employee
  • 8182 replies
  • July 11, 2024

Hi @Lotteeah 

 

I believe you’ve been charged for usage while on a ferry, this would be normal, expected and non-refundable.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


Terms & Conditions