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Community Member
August 19, 2026

Unexpected VAT charge

Bill is incorrect.

Added VAT to contract cost this month, unclear why, can you explain?

    1 reply

    iD Mobile Employee
    August 21, 2026

    Hi ​@Chad237 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.