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Question

unlimted data but getting messages that i'm 80% through my allowance

  • July 5, 2026
  • 1 reply
  • 7 views

I have unlimited data as an add on but I keep getting messages and emails saying that I'm 80% through my data allowance.  I noticed someone else posted about this but I couldn't see the resolution as they were replied to privately. A bit worried I'm going to be charged or the unlimited data won't kick in

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 7, 2026

Hi ​@Emma9876,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team