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New Contributor
Smallrisk
New Contributor
February 16, 2026

unpaid bill

  • February 16, 2026
  • 4 replies
  • 41 views

Good morning.. sorry for getting in touch late.. I was struggling to login not realising id mobile details are separate id community.

I have had an unexpected issue financially due to motorbike breaking down which has knocked me back financially this month. I was hoping to be able to pay my bill at the end of the month.. 27th 

    4 replies

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    February 16, 2026

    This is a Community Forum.

    You need to contact Cust Service via CHAT PAGE; type SPEAK TO AGENT.

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    February 16, 2026

    Hi ​@Smallrisk,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    SmallriskAuthor
    New Contributor
    February 16, 2026

    Thank you for the replies..  it has been sorted now.. much appreciated 

    Anneline M
    iD Mobile Employee
    Anneline M
    iD Mobile Employee
    February 17, 2026

    Hi ​@Smallrisk, 

     

    You’re most welcome. If you required further assistance feel free to reach out to us. We’ll be happy to assist!

     

    Thanks, 

    Anneline

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