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unpaid bill

  • February 16, 2026
  • 4 replies
  • 12 views
S
New Contributor

Good morning.. sorry for getting in touch late.. I was struggling to login not realising id mobile details are separate id community.

I have had an unexpected issue financially due to motorbike breaking down which has knocked me back financially this month. I was hoping to be able to pay my bill at the end of the month.. 27th 

4 replies

Geluk
Silver Contributor
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  • Geluk
  • Silver Contributor
  • February 16, 2026

This is a Community Forum.

You need to contact Cust Service via CHAT PAGE; type SPEAK TO AGENT.

 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
M
iD Mobile Employee
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  • Michael Z
  • iD Mobile Employee
  • February 16, 2026

Hi ​@Smallrisk,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

 

Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
S
New Contributor
  • Smallrisk
  • Author
  • New Contributor
  • February 16, 2026

Thank you for the replies..  it has been sorted now.. much appreciated 

Anneline M
iD Mobile Employee
  • Anneline M
  • iD Mobile Employee
  • February 17, 2026

Hi ​@Smallrisk, 

 

You’re most welcome. If you required further assistance feel free to reach out to us. We’ll be happy to assist!

 

Thanks, 

Anneline

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