Unrecognised Charges on Upcoming Bill

Hi there,

I’ve just reviewed my upcoming bill due 10th July and don’t recognised the additional £24 in charges.

I’m over in Canada just now, arriving yesterday 15th June, and purchased a £35 10-day Roam Beyond pass from the UK before departing.

iD Mobile Employee

Hi @ABH7775,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply