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cslogg
August 6, 2026
Question

unrequested add on

In the last hour I have  received a text message   From iD telling me my purchase of 200 mins has been successful.I did not request this anf my phone has been in my pocket all morning.Is this a scam? How can I stop the purchase going through.?

1 reply

Anneline M
iD Mobile Employee
Anneline M
iD Mobile Employee
August 6, 2026

Hi ​@cslogg, 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

Anneline

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