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Community Member
August 28, 2026

uodate on my bill complaint

  • August 28, 2026
  • 1 reply
  • 7 views

Update on my bill complaint 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 4, 2026

    Hi ​@Jobax

     

    Thank you for getting in touch, and I apologise for any inconvenience caused while you're waiting for an update regarding your bill complaint.

     

    If your complaint is already being handled by our Complaints Team, we'd recommend contacting them directly for the latest update on the progress of your complaint.

     

    Alternatively, you can contact us via Live Chat, where our team can complete the necessary security checks, review your account and check whether there are any updates available regarding your bill complaint.

     

    We apologise again for the inconvenience and appreciate your patience while this is being resolved.
     

    Owethu