Upgrade

1 reply
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Hi

Im due to upgrade but the deals are terrible on the ID app, I can get an S26 on ID with 400Gb for £29.99 new but its hassle to start and stop new contracts, swap numbers etc.

Is there anything you can do your end to make life easier?

Gemma M

iD Mobile Employee

Hi @DaveC2026,

Thanks for getting in touch. I completely understand why you’d want to see whether there’s a better upgrade option available rather than taking out a separate new contract.

We’d recommend contacting our Sales Team via Live Chat. They’ll be able to check the upgrade deals available on your existing account and see whether there’s a more suitable option for you.

https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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