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Community Member
April 30, 2026

upgraded my phone but still paging two bills

  • April 30, 2026
  • 2 replies
  • 22 views

I have upgraded my phone but I’m still paying £19 for my old phone bill and £40 for my new one 

    2 replies

    New Contributor
    April 30, 2026

    Hi I'm experiencing the same exact thing at the moment I spoke to them on the phone when they still took calls and had absolutely no help whatsoever and now I am being told I owe over £600 to id mobile 

    They are complete jokers and won't give you any help 

    iD Mobile Employee
    April 30, 2026

    Hi ​@Britneyreed11  ​@Ryan.77 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.