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urgent help,

  • 4 June 2024
  • 7 replies
  • 70 views

Hi, I messaged about something and they haven't gotten back to me, it's urgent! 

 

 

7 replies

andewhite
Rank
Userlevel 8
Badge +10

Better use the iD online Live Chat service in that case, @xcutiepielibbyx. 

The iD advisers only work until 8pm on weekdays though. 

Forum member (non-iD)
X
Rank

Better use the iD online Live Chat service in that case, @xcutiepielibbyx. 

The iD advisers only work until 8pm on weekdays though. 

Where is the live chat?

andewhite
Rank
Userlevel 8
Badge +10

 

Where is the live chat?

https://idmobile.co.uk/live-chat

 

Forum member (non-iD)
Tyler
Rank
Userlevel 5
Badge +6

Hey there @xcutiepielibbyx, welcome to Community!

 

I hope our live-chat team were able to help as kindly suggested by @andewhite. If you require any further assistance, please do let us know.

 

Kind regards,

Tyler

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X
Rank

Hey there @xcutiepielibbyx, welcome to Community!

 

I hope our live-chat team were able to help as kindly suggested by @andewhite. If you require any further assistance, please do let us know.

 

Kind regards,

Tyler

Unfortunately they never got back to me, am very disappointed :( 

X
Rank

Unfortunately they never got back to me, am very disappointed :( 

Lauren
Rank
Userlevel 4
Badge +4

Hi @xcutiepielibbyx, when accessing the live chat, if you type into the chat box ‘speak to an agent’, you’ll be put through to a live advisor.

We can also be contacted on Facebook and Twitter for a quick response to any query.

Facebook: www.facebook.com/idmobileuk

Twitter: @iD_Mobile_UK

-Lauren

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