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Question

Voicemail call charged as international number

  • July 29, 2026
  • 2 replies
  • 5 views

Accessing my voicemail is charging me as an international call. How can this be resolved?

2 replies

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 31, 2026

Hi ​@ld_01,

 

Thanks for your post.

 

Could you let us know whether you're accessing your voicemail while in the UK or while in another country?

 

This will help us understand why the call is being charged as an international call and point you in the right direction.

 

Once we have a little more information, we'll be happy to help further. Please don't post any personal or account information when replying.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team


  • Author
  • New Contributor
  • August 11, 2026

Accessing voicemail in the UK not abroad.