want to confirm if i have passed credit check or not

Forum|Forum|28 days ago
August 15, 2026
3 replies
63 views

hi there.

i ordered a Samsung a17 5g yesterday afternoon, i received an email saying

“success your order is being processed”

i then got another email a few hours later saying

“the wait is almost over - your order has been processed!”

does this mean i have passed the credit check and just have to wait for email from DPD?

Tashnieka D

iD Mobile Employee

Hi @rcgrace1980,

Thank you for getting in touch with us. The emails you have received indicate that your order is being processed, but we would not be able to confirm the outcome of the credit check or the delivery status from here.

Please contact our Live Chat team or send us a private message via Facebook or Instagram, and an advisor will be able to check your order and confirm the current status for you.

Live Chat: https://www.idmobile.co.uk/live-chat

Facebook: https://www.facebook.com/idmobileuk

Instagram: https://www.instagram.com/id_mobile/

Thanks,

Tashnieka
The iD Mobile Team

R

rcgrace1980Author

New Contributor

hi there.

I've just been in touch with the live chat team and have confirmed that it has gone through ok

Z

Zandile M