Community Member

want to talk to someone about my bill

5 replies
48 views

Why did my bill say the other day it’s not due until next month and now it’s saying I’ve missed a payment

Owethu M

iD Mobile Employee

Hi @Lukiejb99,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Owethu

B

Babycakes

New Contributor

How can I check if my bill been paid this month as it’s not showing on my online banking and it should of been taken today

Gemma M

iD Mobile Employee

Hi @Babycakes,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

B

Babycakes

New Contributor

Hi it’s saying forbidden I can’t open it

M

Marquerita T

iD Mobile Employee

Hi @Babycakes.

Thank you for the update. I am sorry for the confusion surrounding your bill.

Can you please contact us directly so that we can confirm this with you directly.

You can reach us on https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

want to talk to someone about my bill

5 replies

Not the answer you were looking for?

Got a question?

Not the answer you were looking for?

Create an account.

Social Login

Log in to the iD Community

Social Login