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Question

what limit have I overused, why have I got a charge?

  • August 13, 2026
  • 1 reply
  • 3 views

Hi

I have recieved  a charge for calls and notificatiom that I havve gone over my konthly allowance. I have unlimited calls so I don't understand the charge.

1 reply

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  • iD Mobile Employee
  • August 14, 2026

Hi ​@JenniferNW 

 

Thank you for getting in touch with us. 

 

I am so sorry that you have been charged for calls. Please send us a private message via our socials (Facebook or Instagram) so that we can look into this issue for you. 

 

Thank you,

 

Zandile M

The iD Mobile Team