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Community Member
August 25, 2026

When do payments for your mobile plan/end-of-contract payments finish

  • August 25, 2026
  • 1 reply
  • 5 views

When does my payment plan end

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 27, 2026

    Hi ​@vp.23,

     

    Thanks for your post.

     

    Your last payment is usually taken around one month before your contract end date. However, it's important to note that reaching the end of your minimum term doesn't automatically cancel or change your plan.

     

    Once the minimum term has ended, your agreement will continue on the same terms until you tell us you'd like to cancel or change it.

     

    If you're unsure of your contract end date, or you'd like to discuss cancelling, upgrading or changing your plan, please contact our Customer Service Team via Live Chat: https://www.idmobile.co.uk/live-chat

     

    We'd recommend getting in touch before your contract ends if you're planning to make any changes, so the team can explain the options available to you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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