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Community Member
Rosariabarretoellis
Community Member
April 30, 2026

when i purchased my new contract the person on the phone said that it was unlimited data. ive just recieved a text syaing ive used all my data.

Can I speak to someone urgently. When purchasing my new contract it was agreed that id have unlimited data calls and text but ive just received a text saying ive run out. 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    May 1, 2026

    Hi ​@Rosariabarretoellis,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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