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Community Member
Jun 15, 2026 9:59 AM UTC
Solved

When my contract ends, when can I go to another network?

HI, When does my contract ends, when can I go to another network? How to find out what is my last bill? Exact amount, kept getting different number,? When is the best time to cancel the contract, so I do not have to pay unnecessary additional line rental. What is the exact cut off date for the contract?

Thanks

 

Sarzil

    Michael ZAnswer
    iD Mobile Employee
    Jun 15, 2026 6:57 PM UTC

    Hi ​@Sarz ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    4 replies

    Michael ZAnswer
    iD Mobile Employee
    Jun 15, 2026 6:57 PM UTC

    Hi ​@Sarz ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Jun 23, 2026 2:24 PM UTC

    Hi just to see when my contract will be ending 

    New Contributor
    Jun 23, 2026 2:25 PM UTC

    My name is  just wanna find out my contract will be ending 

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Jun 24, 2026 6:46 PM UTC

    Hi ​@Razzak 

     

    Thank you for getting in touch with us. 

     

    Kindly check your private messages we have send you a private message. 

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    Thank you,

     

    Zandie m

    The iD Mobile Team 

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.