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Question

why am i being charged more this month

  • April 18, 2026
  • 1 reply
  • 6 views
L
Community Member

Hi please call me I’m being charged so much more this month and also want to know when my contract ends.

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 18, 2026

    Hi ​@laurenjoanne98,

     

    Sorry to hear you’re seeing a higher charge this month.

     

    I’ve just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We’ll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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