why am i getting emails about a cancelleddirect debit

I keep getting notifications that my DD has been cancelled. I have checked and it has not been cancelled. Why am I getting these messages?

iD Mobile Employee

Hi @Alexbirch999,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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