Why am I paying for my taxes when I got unlimited

2 replies
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Why am I paying for texas when I got unlimited

Gemma MAnswer

iD Mobile Employee

Hi @Oldmanjim80,

Thanks for your post.

If you mean taxes, these are included in the monthly price you agreed to when taking out the plan, so there shouldn't be any separate tax charges added on top.

If you're seeing additional charges despite having an unlimited plan, it may be that they're out-of-plan charges rather than charges for your calls, texts, or data allowance.

Could you let us know a little more about what charges you're seeing on the bill?

Alternatively, please contact our Customer Service Team via Live Chat so they can review the charges in detail: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Geluk

Silver Contributor

taxes or texas; make your mind up😂

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Gemma MAnswer

iD Mobile Employee

Hi @Oldmanjim80,

Thanks for your post.

If you mean taxes, these are included in the monthly price you agreed to when taking out the plan, so there shouldn't be any separate tax charges added on top.

If you're seeing additional charges despite having an unlimited plan, it may be that they're out-of-plan charges rather than charges for your calls, texts, or data allowance.

Could you let us know a little more about what charges you're seeing on the bill?

Alternatively, please contact our Customer Service Team via Live Chat so they can review the charges in detail: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.