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Anonymous
April 2, 2026

why are you did direct debit tiw times in feb

In Feb from my account cut money two time one time 15  pounds something and second time 18 pounds something why?

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    April 3, 2026

    Hi Anonymous,

     

    Thank you for getting in touch with us, I am so sorry that you were charged twice.

     

    Please send us private message so that we can look into this for you.

     

    Thak you,

     

    Zandile M

    The iD Mobile Team

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