Skip to main content
Community Member
Oct 5, 2026 8:05 AM UTC
Question

why can't i make a payment on my account via a card

why can't i make a payment on my account via a card 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Oct 6, 2026 9:17 PM UTC

    Hi ​@Sharonpwright 

    Please confirm if you are using a credit or debit card and if this is in the app or the payment lines?

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.