Why cant i send SMS to short code 79100

13 replies
820 views

I’m trying to send an SMS to 79100 however the message never sends. My cap is high enough to cover the charge and my content settings should allow it. Are certain codes blocked at the network level?

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Hosai W

iD Mobile Employee

Hi @Burtnearn,

Please confirm the make and model of the handset you are using so that we can provide any further trouble shooting.

Thanks,

Hosai

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B

Burtnearn

New Contributor

Hi, it's a Galaxy A56 5G

The model number is

SM-A566B/DS

Thanks.

Z

Zandile M

iD Mobile Employee

Hi @Burtnearn

Thank you for the update.

I am sorry to hear that this didn’t resolve the issue for you. Please contact us directly via https://www.idmobile.co.uk/live-chat or via our private chat (Facebook or Instagram) so we can investigate this further and escalate the matter to our Technical Team for review.

Thank you,

Zandile m

The iD Mobile Team

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