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Community Member
Sep 5, 2026 11:42 AM UTC

why do i have a months bill that equates to 4 months worth of nills

I have been given nearly 4 months worth of bills in a month. My daughter is disabled and autistic and needs this phone. I need the block to be lifted please. I will sort payment out ASAPĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 9, 2026 6:58 PM UTC

    Ā Hi ​@Beardobear,

    Ā 

    I've just sent you a private message to help get this sorted.
    Ā 
    To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.
    Ā 
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overviewĀ 
    Ā 
    We'll speak to you there.
    Ā 
    Thanks,
    Ā 
    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.