Skip to main content

why has my bill not been taken

  • June 23, 2026
  • 1 reply
  • 2 views
N
Community Member

Why has my bill not been taken from my account yet the money is in there, and why are you charging £8 for me to push my billing back back back 6 days it said it would be slightly higher but never gave a price when choosing the option

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Zandile M
    • iD Mobile Employee
    • June 24, 2026

    Hi ​@Nick92 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement