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Community Member
Nick92
Community Member
June 23, 2026

why has my bill not been taken

Why has my bill not been taken from my account yet the money is in there, and why are you charging £8 for me to push my billing back back back 6 days it said it would be slightly higher but never gave a price when choosing the option

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    June 24, 2026

    Hi ​@Nick92 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

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