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Community Member
Nick92
Community Member
Jun 23, 2026 2:43 PM UTC

why has my bill not been taken

Why has my bill not been taken from my account yet the money is in there, and why are you charging £8 for me to push my billing back back back 6 days it said it would be slightly higher but never gave a price when choosing the option

    1 reply

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Jun 24, 2026 4:13 PM UTC

    Hi ​@Nick92 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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