New Contributor

Question

why have i been charged £17 more this month then previous?

Why have I been charged more then I should’ve on my monthly bill?

iD Mobile Employee

Hi @Ghill1076,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

Done

iD Mobile Employee

Hi @Ghill1076,

Thanks for the update.

I can confirm that I have now responded. I do apologise for the delay in getting back to you.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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