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Community Member
September 28, 2026

why have i been charged extra 9.00

I have been charged extra 9.00 for text but I don’t use text 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 29, 2026

Hi ​@Jennyb1992 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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