Community Member

Question

why have i been charged twice

1 reply
12 views

Last month I had to buy add-ons which increased my bill but this month I haven’t and I’ve been charged the higher price same as last months.

iD Mobile Employee

Hi @Lizziejones,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Owethu