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Community Member
Nov 2, 2026 8:53 PM UTC

why have i got a overdue payment when ive paid

Why have I got an overdue payment, but I’ve paid my bill? 

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Nov 4, 2026 2:34 PM UTC

    Hi ​@Katerobs1,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

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