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hello12345
Community Member
May 27, 2026
Question

Why have i started to be charge more when my contract hasnt ended

  • May 27, 2026
  • 1 reply
  • 12 views

Hello, I have been paying my 2 year contract at £32 per month, i have now started to be charged £35 a month when the contract i had hasnt ended, please can you tell me why and rectify this? 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    May 27, 2026

    Hi ​@hello12345, 


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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