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Why I charged that much in August 2026?

  • August 19, 2026
  • 2 replies
  • 10 views

I understand that I have changed the plan but why you charged me too much?

What is monthly recurring balance? 

This is not fair?

Please explain about that.

2 replies

Smokin Steve
Active Contributor
  • Active Contributor
  • August 19, 2026

Hi, I did the same. It was explained to me I have to pay the remainder of my original plan plus my new unlimited plan which worked out £7. I glad I didn't have to start a new contract as some networks do that. 

How much more was your bill? 


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  • iD Mobile Employee
  • August 20, 2026

Hi ​@Raihan Ahmed,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.