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Community Member
Raihan Ahmed
Community Member
August 19, 2026

Why I charged that much in August 2026?

  • August 19, 2026
  • 2 replies
  • 20 views

I understand that I have changed the plan but why you charged me too much?

What is monthly recurring balance? 

This is not fair?

Please explain about that.

    2 replies

    Smokin Steve
    Active Contributor
    Smokin Steve
    Active Contributor
    August 19, 2026

    Hi, I did the same. It was explained to me I have to pay the remainder of my original plan plus my new unlimited plan which worked out £7. I glad I didn't have to start a new contract as some networks do that. 

    How much more was your bill? 

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    August 20, 2026

    Hi ​@Raihan Ahmed,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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