why is it so hard to contact id mobile?

1 reply
38 views

I have changed paydays and I need to change my payment date for bill as I get cut off every month. I should have seen this coming when they screwed up at the start of my contract

Z

Zandile M

iD Mobile Employee

Hi @Gooner

Thank you for getting in touch with us, I am so sorry that you are being cut off every month. Please see below on how to change payment date on your iD Mobile account.

How to change payment date:
1. Click on bills.
2. Manage your payments.
3. Change payment date.

Thank you,

Zandile

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.