why is it so hard to contact id mobile? | iD Mobile Community
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Question

why is it so hard to contact id mobile?

  • January 23, 2026
  • 1 reply
  • 9 views
G
Community Member

I have changed paydays and I need to change my payment date for bill as I get cut off every month. I should have seen this coming when they screwed up at the start of my contract 

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+3
    • Zandile M
    • iD Mobile Employee
    • January 23, 2026

    Hi ​@Gooner 

    Thank you for getting in touch with us, I am so sorry that you are being cut off every month. Please see below on how to change payment date on your iD Mobile account.

    How to change payment date:
    1. Click on bills.
    2. Manage your payments.
    3. Change payment date.

     

    Thank you,

    Zandile 

     

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