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Community Member
YOLLY
Community Member
August 4, 2026
Question

Why is my bill changing each month when im on an unlimited contract for data/minutes and texts?

I took out an ID mobile contract 8 months ago, its unlimited data, minutes and texts. So im confused why each month the amount keeps changing by a few £'s from my agreed monthly contract? 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    August 4, 2026

    Hi ​@YOLLY,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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