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Question

Why is my bill changing each month when im on an unlimited contract for data/minutes and texts?

  • August 4, 2026
  • 1 reply
  • 7 views

I took out an ID mobile contract 8 months ago, its unlimited data, minutes and texts. So im confused why each month the amount keeps changing by a few £'s from my agreed monthly contract? 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • August 4, 2026

Hi ​@YOLLY,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

We'll speak to you there.

 

Thanks,

 

Gemma M
The iD Mobile Social Media Team