Community Member

why is my bill double and direct debit set up now phone cut off

My bill is double I have a direct debit set up now my phones cut off

iD Mobile Employee

Hi @FLOMAN,

I am so sorry to hear of the issues that you are facing with your bill.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Regards,

Gemma M

The iD Mobile Social Media Team

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